Managed Services

iTroSys handles total outsourcing of all IT related business including HR-activities, production support and maintenance activities. We offer our clients the best strategic solution for their outsourced IT activities improving their operation and cutting expenses. As a part of this service, we also define, streamline and optimize how resources accomplish in-scope work outcomes to lower your total cost of ownership and achieve higher levels of performance through defined SLAs.

Documentation of in-scope work processes
Performance reporting, benchmarking and communication management
Scaling resources up or down seamlessly
Transition planning and execution
Quality assurance of deliverables
Process improvement consulting and implementation
Development of outsourcing road map with baseline metrics